How Can We Help?
How to restore cPanel backups
At HostGnome we takes backups very seriously. Any number of things could go wrong your data. We take a full backup of your cPanel account daily.
To restore a backup log into your cPanel account and navigate to JetBackup
Then select Full Backups and next to the backup you want to restore select Restore under actions
You can now add it to the Queue by clicking Add to Restore Queue
The backup may take up to a few minutes or up to an hour depending on the size of your account. You can monitor the status under JetBackup > Queue
If you need backups from before the ones listed we may have them feel free to open a support ticket.